Healthcare · Digital Transformation
Cutting patient wait times by a third across eleven clinics
A digital intake and capacity-led scheduling program that returned 21 hours a week of administrative time per clinic.
33%
Lower patient wait time
21 hrs
Weekly admin hours returned per clinic
14 wks
End-to-end delivery
The challenge
Where the client started
Paper intake, manual eligibility checks and room-based scheduling created 40-minute average waits and unusable clinician capacity data.
Our approach
What we did
- 01Two-week diagnostic across four representative clinics
- 02Digital intake with automated eligibility verification
- 03Scheduling model rebuilt around clinician capacity
- 04Staff enablement and phased rollout across all sites
“ORGIXA rebuilt our patient intake operations in fourteen weeks. Wait times dropped by a third and our staff actually enjoy the new workflow.”
More results
Other client programs
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