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Professional Services · Automation

84% of invoices processed without human touch

Document intelligence and exception routing applied to 40,000 invoices a year across three legal entities.

84%

Straight-through processing

1.4 days

Cycle time, from 9

5 mo

Payback period

The challenge

Where the client started

Accounts payable processing was fully manual, with a nine-day average cycle time and recurring duplicate payments.

Our approach

What we did

  1. 01Process mining to quantify effort by invoice type
  2. 02Document extraction with confidence thresholds
  3. 03Specialist exception queues with full context
  4. 04Savings dashboard reporting hours recovered monthly
“The exception design was the difference. Our specialists spend their time on genuine problems instead of data entry.”
Rachel Vondra — Head of Shared Services
More results

Other client programs

Healthcare

Cutting patient wait times by a third across eleven clinics

A digital intake and capacity-led scheduling program that returned 21 hours a week of administrative time per clinic.

Manufacturing

62 workloads migrated with zero unplanned downtime

A landing zone build and phased migration that cut infrastructure spend 41% while improving production reporting reliability.

Retail

Markdown losses down 22% with governed demand forecasting

Spreadsheet planning across 140 locations replaced by a governed forecasting platform merchandisers trust.

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